How It Works
Ordering through Genie Express BD takes six steps. You pay in two parts, because the exact shipping cost is not knowable until the item is physically in our China warehouse and on a scale.
1. Find the product
Paste any AliExpress, Taobao, Tmall or 1688 product link into the search bar on the home page. You can also search by keyword, or upload a photo to find the same item by image.
The product page shows every colour and size the seller offers, the taka price per variant, and the China-local shipping the seller charges to get the item to our warehouse.
2. Place your order and pay the first amount
Add the variants you want to your cart and check out. What you pay at checkout is the product price plus China-local shipping — for some products only a percentage of that is required up front.
Pay from your wallet balance, by bKash or by bank transfer. Bank and bKash payments are confirmed by our team, usually within a few hours.
3. We buy it from the seller
Once your payment is confirmed, our team places the real order with the seller in China and pays them. Your order status moves to Purchased so you can see it actually happened.
4. It reaches our China warehouse
The seller ships to our warehouse in China. When it arrives we check the quantity against what you ordered — if anything is short or missing, we tell you and refund the difference rather than quietly shipping less than you paid for.
5. We weigh it and you settle the balance
Your parcel is weighed and priced against its shipping category. Most categories are charged per kilogram; a few — phones, tablets, laptops, cameras, watches — are a flat rate per piece regardless of weight.
That China-to-Bangladesh freight, plus any customs charge and local delivery, becomes your final payable amount. You will see it on your order and can pay it the same way you paid the first time.
6. Delivery
The parcel flies or sails to Bangladesh, clears customs, and is delivered to your address by courier — or held for pickup at our office if you chose that. Air shipments typically take around 10 to 20 days end to end; sea freight is slower but noticeably cheaper for heavy items.
Every step above is visible on your order tracking page, with the date each one happened.
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